Customer reviews

40 reviews of banks, MFOs and insurers in Kyrgyzstan. We publish everything — good and bad — after moderation.

4 reviews foundAverage rating: 4.0

Optima Bank

Review of: Loans

5.0

Approved within an hour

Applied via FinMarketKG in the evening, Optima called in the morning and the money was on my card by lunch. KGS 300,000 at 21% for 3 years — better than the branch offered.

Айгерим Т., Бишкек · September 3, 2026 · ✓ Verified customer👍 Helpful · 51

Optima Bank

Review of: Currency exchange

3.0

Rate in Osh is worse than in Bishkek

At Optima's Osh branch the dollar sells 15 tyiyn dearer than the site shows for Bishkek. Staff explained the rate is regional. A single rate would be nice.

Азамат Ж., Ош · August 30, 2026 · ✓ Verified customer👍 Helpful · 25

Optima Bank

Review of: Currency exchange

3.0

Good rate, long queue

Optima's dollar rate on Chuy is among the best — 87.25 buy. But there's a 20-minute queue at lunch. Better to exchange in the app.

Руслан К., Бишкек · July 20, 2026 · ✓ Verified customer👍 Helpful · 25

Optima Bank

Review of: Cards

5.0

Debit card with 8% on balance

Optima pays 8% p.a. on the Optima Plus card balance up to KGS 300,000. I keep my safety cushion there — handier than a deposit, funds always available.

Асель К., Бишкек · July 12, 2026 · ✓ Verified customer👍 Helpful · 65